CU
Contact Us & Support
General Inquiries & Support
For troubleshooting issues, feedback on ping calculations, or partnership inquiries, reach out directly to our engineering desk:
support@gamingserverping.com →Suggest a Game or Server Hub
Is your favorite multiplayer title missing from our database? Or did an existing game launch new regional datacenters? Send us the title and official server regions, and our network team will verify and integrate the edge endpoints within 48 hours.
Report a False Positive / Outage
If an endpoint shows offline or timed out while official game servers are running normally, your ISP's peering route may be experiencing temporary packet drops. Let us know your city and ISP to assist in traceroute diagnosis.